Cancellation Policy

Cancellation Policy for Appointments and Private Sessions

  • Our clinic has a strict 12 hour cancellation Policy.   We charge the full amount for any missed or late arrival for the scheduled appointment. 
  • You need to give your credit card info to book an appointment.  If we do not see one on file or if it has expired we will contact you.  Sorry we don’t hold bookings more than 30 minutes without this.
  • If you need to cancel you can either do it online or e-mail us at info@livingwaterstherapies.ca.
  • You will receive an e-mail or text confirmation of your cancellation.
  • If you need to cancel due to Covid symptoms the same day as your appt you will need to contact us before 9am by email (info@livingwaterstherapies.ca)